Frequently asked questions

Anywhere from 1 week to 3 weeks. Balloon Room & Event Hire use the highest quality biodegradable latex balloons from Qualatex, Sempertex and Tuftex. We also provide balloon shine for our DIY kits and apply it on our installations, this is proven to keep late shiny for weeks. Environmental factors will impact the lifespan of your balloons. We recommend to set up in the shade, exposure to the sun will cause oxidation and subsequently pop. Once balloons are set up and approved we accept no responsibility for any weather conditions or damage that alters the balloons.

Yes! We offer payment plans and AfterPay.

We like to allow 1 hour for our installations, we inflate our garlands offsite then transport to the event location to save time. If your venue allows less time we can definitely make magic happen in a short amount of time.

We are based in Springfield and service Brisbane and Gold Coast.

We recommend 2 – 4 weeks to ensure we have availability and enough time to order custom signs and balloons to avoid any disappointment.

Yes, we require a $100 deposit to book, final balance to be paid 10 days before your event.

If you should need to reschedule your event the deposit of $100 will carry over to a new event and is valid for 12 months. Cancellations with more than 10 days notice you will not need to pay the final amount, you will forfeit your deposit. Cancellations with less than 10 days notice you will receive a 50% refund excluding the $100 deposit. Cancellation within 7 days will not be entitled to any refund. We reserve your date, order balloons, paint arches and print custom signs 1 week in advance.